NEW ORLEANS—Four Seasons Hotel New Orleans has appointed Esther Oh Kostecky as its new general manager. Kostecky brings more than 25 years of dedicated service within Four Seasons to its New Orleans hotel.
After joining Four Seasons in 1999, Kostecky held many diverse leadership role around the world, from New York to Seoul and London to the Serengeti. Living and working across four continents, she cultivated a deep appreciation for diverse destinations and traditions. Her world perspective promises to further enhance the guest experience at Four Seasons Hotel New Orleans, a city known for its own rich cultural fusion.
Kostecky’s recent tenure as hotel manager at Four Seasons Hotel Los Angeles at Beverly Hills was marked by significant achievements, including substantial increases in guest experience scores, successful management of high-profile events, and embracing the brand’s Kids For All Seasons program to entice family-friendly urban travel. Her ability to thrive in varied environments, from bustling urban centers to serene retreats, showcases her adaptability and flexibility as a leader. This skill will be invaluable as she guides the hotel through New Orleans’ dynamic calendar, from lively festivals to high-profile concerts to major sporting events.
Kostecky’s appointment comes at a significant time as Four Seasons Hotel New Orleans continues to set the standard for luxury and exceptional guest experiences in the city. Known for her dynamic leadership style and deep understanding of luxury hospitality, Esther is well-positioned to lead the hotel into its next chapter. The destination is poised for an exhilarating season of entertainment in the coming months—from Taylor Swift’s Eras Tour in October to festive holiday celebrations, culminating in Super Bowl LIX in February 2025 and the always vibrant carnival season through the spring. At the heart of all the action, Four Seasons Hotel New Orleans stands as an unparalleled home base to explore The Crescent City.
“I am excited to join the exceptional team at Four Seasons Hotel New Orleans and immerse myself in the community,” says Kostecky. “Throughout my journey with Four Seasons, despite the location, the heart for hospitality is always the same. This city’s spirit and the hotel’s commitment to genuine service are an ideal match, and I look forward to growing the excellent experience we’ve built here in New Orleans.”
