Gen Z and Millennials are Least Likely to Report Poor Hotel Experiences, Zingle’s Survey Indicates
October 23, 2019
Making the call when you are unhappy with hotel service.A recent survey found that a bad experience during a hotel stay doesn’t necessarily mean the guest won’t return.
More than half of respondents in Zingle’s 2019 Guest Service Report indicated that, if a poor experience during a stay was …