Hyatt will be offering on-property COVID-19 testing for U.S. travelers at its 19 Latin American properties through May 31.
This offer is valid for up to two registered guests per guest room per stay at participating resorts in Mexico, Costa Rica, the Caribbean, and South America. In addition, Hyatt hotels in these areas are extending a travel delay rate to guests who cannot complete their travel for test-related reasons.
“Everything we do is grounded in listening and fueled by care. Our new complimentary COVID-19 testing and Travel Delay Rate provide travelers with added confidence, peace of mind and, convenience when staying at or considering travel to Hyatt properties in Latin America,” said Mark Vondrasek, chief commercial officer, Hyatt. “We are leading with safety first and wellbeing always with creative, innovative solutions and look forward to expanding testing options to more Hyatt guests and hotels across the Americas and globally in the near future.”
Guests may purchase additional on-property tests for a fee, which varies per property. Guests can visit hyatt.com/covid-19 for a list of participating resorts.
All Hyatt hotels will work with local health authorities and follow local guidelines to make arrangements for guests who may be required to self-isolate after their COVID-19 test, either on property or at a local quarantine center. Guidelines and services vary by destination.