Virtual Care Center officially opens inside Orange County Convention Center

Orlando Health Virtual Care Center, a partnership between the non-profit healthcare organization and Visit Orlando, has officially opened in the Orange County Convention Center.
Orlando Health Virtual Care Center, a partnership between the non-profit healthcare organization and Visit Orlando, has officially opened in the Orange County Convention Center.

ORLANDO, Fla. – Orlando Health, a not-for-profit healthcare organization, and Visit Orlando, the official tourism association for Orlando, have partnered to launch the Orlando Health Virtual Care Center inside the Orange County Convention Center.

At the Virtual Care Center, located in the West Building, near the Visit Orlando Welcome Center in the central lobby, medical providers will be able to evaluate medical conditions of attendees during large conventions.

“High-quality healthcare is conveniently accessible for conference attendees through the Orlando Health Virtual Care Center,” says Thibaut van Marcke, senior vice president of Orlando Health’s southeast region and president of Orlando Health Dr. P. Phillips Hospital.  “A board-certified physician will assess patients with minor conditions so they can resume their activities at the convention center and enjoy the rest of their visit in Orlando.”

“As a top meetings destination in the country, it’s important that Orlando continues to lead the way in healthy meetings,” says Casandra Matej, president & CEO, Visit Orlando. “The new Orlando Health Virtual Care Center elevates the services and resources we provide to groups and gives planners the confidence to choose Orlando, knowing we value the health and wellness of their attendees.”

The Virtual Care Center will also be staffed by an Orlando Health team member who can help triage the needs of those visiting the center. If minor care is needed, the team member can help connect visitors to a medical provider via a virtual visit in the center’s private room.

Virtual visit physicians can evaluate medical conditions including allergies, cold and flu symptoms, diarrhea, insect bites, pink eye, respiratory infections, skin rashes, sore throat, and sprains. They are also able to write prescriptions, which can be sent to a local pharmacy. A visit summary will be provided to the patient so they may share it with their primary care provider.

During large conventions, the Virtual Care Center will be open from 8 a.m. to 4 p.m. A visit will take approximately 30 minutes and cost $55. Health insurance is not accepted.

Anyone in need of medical attention when the Virtual Care Center is not open can access on-demand virtual visits with an Orlando Health doctor 24/7 from any location through

The Virtual Care Center is part of the new alliance that designates Orlando Health as the official health and wellness partner of Visit Orlando and offers health-related benefits for the millions of visitors who come to the city. For additional information, visit

The partnership provides event planners with customizable health solutions for their conferences and attendees including the Orlando Health Virtual Care Center. For more information on healthy business travel, planners and attendees can visit Health and wellness information is available on a variety of topics relevant to visitors and local residents including tips on hydration, how to stay sun-safe, and instructions on what to do in an emergency.

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