Austin Convention Center Department recognized for its impact on industry and community

The Austin Convention Center Department (ACCD) was recently named the 2022 Bruce Walcutt Spirit of Hospitality Award winner by Visit Austin. Pictured here are Tom Noonan, Visit Austin president & CEO, Paul Barnes, ACCD deputy director and COO, Trisha Tatro, director, ACCD, and Skeeter Miller, Visit Austin board chairman.
The Austin Convention Center Department (ACCD) was recently named the 2022 Bruce Walcutt Spirit of Hospitality Award winner by Visit Austin. Pictured here are Tom Noonan, Visit Austin president & CEO, Paul Barnes, ACCD deputy director and COO, Trisha Tatro, director, ACCD, and Skeeter Miller, Visit Austin board chairman.

AUSTIN, Texas – The Austin Convention Center Department (ACCD) was recently named the 2022 Bruce Walcutt Spirit of Hospitality Award winner.
This award-shaped like a guitar as a tribute to the city’s bustling music scene-is presented by Visit Austin to individuals or organizations that represent the true spirit of hospitality and have made a significant impact in the industry and Austin.
“Their impact on the community is immeasurable, but if we were to put a few numbers to it, that would mean over 200 events combined at the Austin Convention Center and Palmer Events Center, which roughly equates to an average annual estimated economic impact of $468.8 million,” says Tom Noonan, president and CEO, Visit Austin.
Noonan also states that in the last eight months, the Austin Convention Center has hosted several major events, each contributing significantly to the local economy, including the National Electrical Contractors Association ($9.6 million estimated economic impact), AFROTECH ($15.7 million), CoinDesk Consensus ($29.2 million) and SXSW ($280 million).
“I am so proud of our ACCD teams who faithfully work to serve not just our clients but the entire Austin community,” says Trisha Tatro, director of the Austin Convention Center Department. “This award truly reflects the spirit and heart of our staff and partners who are committed to our mission of being the best in customer service, contributing members of our community, and providing outstanding facilities and services.”
In 2020, ACCD backed the Austin community by logging almost 19,000 hours and donating 11,000 lbs of food to shelters and food banks. Through the Eating Apart Together initiative, ACCD provided more than 500,000 meals and through the Dell Face Shield Project, provided more than 10,000 face coverings. The ACCD team also mobilized to serve community needs with both facilities staging as alternate care facilities during the COVID-19 pandemic.
When bad weather hit, the Austin Convention Center offered a safe place to stay as a hurricane shelter during Hurricanes Katrina, Ike, Harvey, and Laura, as well as a warm shelter during Winter Storm Uri.
“When all other doors were shut, the Austin Convention Center’s doors were open,” says Noonan. “Over the years, both the ACC and PEC have invested time, resources, money, and efforts into supporting all things Austin by showcasing local art, sponsoring community events, donating school supplies and backpacks, tutoring, mentorship, summer internships, and so much more.”
In addition to the awards presentation, Visit Austin also recognized the 30th anniversary of the Austin Convention Center and the 20-year history of the Palmer Events Center.

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