Partnership enhances guest experience at Florida Hotel and Conference Center

The Florida Hotel and Convention Center worked with SONIFI to create custom interactive TV experiences that meet specific needs of their business guests and conference attendees.
The Florida Hotel and Conference Center worked with SONIFI to create custom interactive TV experiences that meet specific needs of their business guests and conference attendees.

ORLANDO, Fla.  – What started as an in-room entertainment upgrade and continued as a safety platform through COVID-19 has forged a strong partnership between Florida Hotel and Conference Center and technology provider SONIFI Solutions.

The Florida Hotel and Convention Center worked with SONIFI to create custom interactive TV experiences that meet specific needs of their business guests and conference attendees. Integrations on the new platform also allow guests to use it to order in-room dining, make housekeeping requests, and check out from the room, reducing in-person contact.

Guests can also stream their favorite content subscription, games, and productivity apps to the in-room TV with STAYCAST.

With its convenient location to the Florida Mall and robust upscale services, the Orlando property is a premier destination for travelers, corporate groups and wedding parties. Each of its 511 guestrooms welcomes visitors with a personalized interactive experience featuring entertainment, amenities, and updates regarding its cleanliness protocols adapted in response to COVID-19.

SONIFI was able to leverage existing network infrastructure to deploy the enhanced technology, saving time and money while enhancing guest experience.

“SONIFI’s interactive TV platform has been a way for us to promote our cleanliness efforts, minimize contact, and take preventive measures to keep our guests confident in our dedication to them,” Florida Hotel and Conference Hotel general manager John Lamont said.

“The Florida Hotel and Conference Center has always been a tremendous leader in delivering superior guest experiences in Orlando, and continues to be so through one of the most challenging times this industry has endured,” said Ahmad Ouri, CEO at SONIFI. “We are proud to be part of their continued legacy of excellence.”

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